Administrative Program Coordinator II – Leadership & Learning Programs

Join the Cleveland Clinic team where you will work alongside passionate caregivers and make a lasting, meaningful impact on patient care. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.    

At Cleveland Clinic, everyone is a caregiver, including our essential administrative and non-clinical staff. All your efforts are crucial in helping us continue providing the exceptional care our patients and communities have come to expect. As Administrative Program Coordinator II, your work focuses on managing various projects, identifying improvement opportunities and enhancing department efficiency and cohesion. Ultimately, your efforts help ensure Cleveland Clinic can continue delivering the best patient care experience possible.  

A caregiver in this position works a hybrid remote schedule from 8:00 a.m. – 4:30 p.m. 3 days on-site, 2 days remote *Subject to change based on business needs*

A caregiver who excels in this role will: 

• Coordinate and support learning & leadership programs
• Assist with program management and delivery
• Act as a liaison across teams and stakeholders
• Manage meetings, scheduling, and communications
• Support projects, reporting, and presentations
• Identify process improvements and operational efficiencies
• Maintain databases and program documentation

 Minimum qualifications for the ideal future caregiver include: 

• Associate’s Degree and three years of administrative or project management experience OR High School Diploma/GED and five years of experience OR Bachelor’s Degree and one year of experience 
• Strong computer skills and experience with software applications 
• May require a license based on department/institute needs 
• High-level organization & multitasking
• Strong communication (written & verbal)
• Leadership support mindset
• Problem-solving & critical thinking
• Conflict resolution ability
• Time management & scheduling ownership
• Team collaboration & motivation
• Ability to work independently in a fast-paced, ambiguous environment

  Preferred qualifications for the ideal future caregiver include: 

• Bachelor’s Degree in Business Administration, Healthcare Administration or a related field 
• Healthcare, education programs, or related organization experience 
• Experience developing programs (healthcare, financial or education)

Physical Requirements:

• High degree dexterity to operate office equipment.
• May require extended periods of standing, walking or sitting. Good visual acuity through normal or corrected vision.
• Good hearing acuity.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.