Medical Assistant/Outpatient Clinical Care Assistant – Ortho and Rheumatology

Join Cleveland Clinic’s Twinsburg Family Health and Surgery Center to become a caregiver at one of the most respected healthcare organizations in the world. This state-of-the-art facility is dedicated to providing the community with advanced specialty care, primary care and various surgical services. Here, you will receive endless support and appreciation while building a rewarding, lifelong career at Cleveland Clinic.

As a Medical Assistant or OCCA on this team, you will collaborate with fellow staff to create a welcoming, comfortable environment for patients, families and visitors. You will assist with medication management, patient monitoring, administrative tasks and more. All your work helps ensure the best possible health outcomes.  Our caregivers are leading the charge for innovative rheumatology care. They are always engaged in research to expand scientific understanding of rheumatologic conditions and finding new treatments to help.   

  

A caregiver in this position may cover between 7:00am and 5:00pm. 

As an Outpatient Clinical Care Assistant:

• Provide or assist with patient care in an outpatient clinic under the supervision of a Registered Nurse (RN) or Licensed Independent Provider (LIP).  
• Complete the rooming process, including vitals, height, weight, intake questions, documentation and reporting abnormal findings.  
• Collect patient specimens, perform point of care testing and prepare specimens for transport to the lab.  
• Prepare patients for and assist with exams, tests and procedures, such as EKG, Holter monitor application, pulse oximetry, hearing and vision screening, disinfection and sterilization.  
• Administer treatments as directed, including the application of heat or cold, simple sterile dressing changes and applying/removing casts, braces and splints.  
• Review printed instructions with patients.  
• Assist with wound care.  
• Document in the electronic health record.  
• Assist with setting up the clinic for daily operations, in-baskets, closure of care gaps, maintaining clean and orderly work areas, and closing the clinic. 
• Stock supplies and linens.  
• Clean, monitor expiration dates, restock dressing supply carts, check AED units and oxygen tanks, and empty needle boxes using appropriate safety measures.  
• Initiate CPR and other emergency measures. 

OR

As a Medical Assistant:

• Assist with performing screenings and treatments by gathering and updating information related to health maintenance, identifying medication changes, updating allergy information, collecting specimens, performing tests, and documenting patient care.  
• Monitor and communicate changes in patient condition. Administers specific medications under direction of provider.
• Maintain equipment, medical supplies, and examination areas.  
• Perform administrative/clerical duties, such as filing, reception, scheduling, data entry and patient registration.  

Minimum qualifications for the ideal future caregiver include: 

As an Outpatient Clinical Care Assistant:

• A high school diploma or GED 
• One year of recent healthcare experience in a hospital or ambulatory, homecare, assisted living, nursing home or long-term care setting 
• Understanding of human anatomy, basic patient care activities and math 
• Additional formal training/education may substitute some or all of the required experience 
• If not already obtained, Basic Life Support (BLS) certification through the American Heart Association (AHA) or the American Red Cross is required within the new hire period  

OR

As a Medical Assistant:

• Graduate from an approved medical assisting program OR military training as a hospital Corpsman (HM), Combat Medic (68W) or Medical Service Technician (4N0X1)  
• Completion of a clinical externship OR extensive clinical experience  
• Basic Life Support (BLS) certification through the American Heart Association (AHA) or the American Red Cross. If you do not hold this certification, you must obtain it during your new hire period  

Preferred qualifications for the ideal future caregiver include: 

• Medical Assisting Certification
• Successful completion of a Cleveland Clinic Externship
• Proficiency in the use of an electronic medical record

Physical Requirements:

• Requires full body motion to move and lift patients, manual finger dexterity with good eye-hand coordination; involves extensive standing and walking.
• Light Work – Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.