Administrative Program Coordinator I

**Applicants must reside in Northeast Ohio

Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.   

As an Administrative Program Coordinator, your work directly assists in the coordination and development of innovative policies and improvement initiatives. Serving as a liaison across various departments, you will identify opportunities to facilitate an efficient workplace where fellow caregivers can support patients and deliver world-class treatments. This position offers the chance to grow your career within an innovative setting, all while making a difference in healthcare every day.  

This is a hybrid role with in-person days + training hosted at CC Administrative Campus in Beachwood, OH. A caregiver in this position works Monday through Friday from 8:30am to 5:00pm.  

A caregiver who excels in this role will:  

• Lead or coordinate multiple projects and policy initiatives. 

• Update, monitor and manage databases. 

• Develop scorecards/milestones to track progress and analyze project improvement and progress. 

• Report discrepancies and variances. 

• Coordinate project prioritization and assist with policy and initiative implementation. 

• Assist with scheduling, coordination, preparation and communication of meetings. 

• Attend meetings and records key outcomes. 

• Support all office administrative functions. 

• Develop and maintain updates. 

Minimum qualifications for the ideal future caregiver include:  

• Associate’s Degree and two years of administrative experience  

• OR High School Diploma/GED and four years of experience  

• OR Bachelor’s Degree in Business Administration, Healthcare Administration or a related field 

Preferred qualifications for the ideal future caregiver include:  

• Bachelor’s Degree in Business Administration, Healthcare Administration or a related field 

• Specific licensure based on department 

• Healthcare or related organization experience 
• Prior call center experience
• Knowledge of EPIC
• Neuro background

• 403(b) Savings & Investment Plan
• Investment Pension Plan (IPP) 
• Tuition Reimbursement
• Paid Time Off (PTO) 
• Employee Discounts
• Dental and Vision Plans 
• Life Insurance and Disability 

Physical Requirements:

• Ability to perform work in a stationary position for extended periods
• Ability to operate a computer and other office equipment
• Ability to travel throughout the hospital system
• Ability to communicate and exchange accurate information
• In some locations, ability to lift up to 25 pounds

Personal Protective Equipment:

• Follows Standard Precautions using personal protective equipment as required for procedures.